Forum - Virool Video bug

Forum  |  Site Bugs  |  Virool Video bug

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PTCHun
32 posts

Standard member
Joined 2010-12-10

The following video does not seem to be starting on the Virool Video Wall:

Title: "Must Watch! Amazing Dance Freestyle"
Virool API URL: http://api.virool.com/widgets/ac69db4/204217?click=campaign_url&d=1189184201&viewDuration=5
Video URL: http://youtu.be/-kmAsPGt87U

The youtube video URL can be opened without any problems. The original VIrool API URL does not start playing the video, tried with different browsers (IE, Firefox).

2015-12-28 at 13:00:39
PTCHun
32 posts

Standard member
Joined 2010-12-10

Here's another one:

POKAFACE RADIO- WHATS POPPIN SHOW
api.virool.com/widgets/ac69db4/204387?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

2015-12-28 at 17:51:03
admin
564 posts



PTCHun wrote: Here's another one:

POKAFACE RADIO- WHATS POPPIN SHOW
api.virool.com/widgets/ac69db4/204387?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

Thanks. You can submit these to Virrol using the help link on the video wall.

We will forward these on anyway. Many thanks for letting us know.

2015-12-28 at 19:42:28
PTCHun
32 posts

Standard member
Joined 2010-12-10

Thanks for your quick reply and your actions in advance.

Yet another one:

http://api.virool.com/widgets/ac69db4/204403?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

(Sorry, I could not find the help link.)

2015-12-28 at 19:54:23
PTCHun
32 posts

Standard member
Joined 2010-12-10

Happy New Year!

Unfortunately, I have more Virool videos with the same or similar problem.

Today's one:
"Stephen King Fan Film"
http://api.virool.com/widgets/ac69db4/204846?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

The video does not start, "Share on Facebook" button appears several times instead.
Tried with Internet Explorer, Firefox and Google Chrome, I had the same problem regardless of the web browser.

2016-01-01 at 22:18:46
admin
564 posts



PTCHun wrote: Happy New Year!

Unfortunately, I have more Virool videos with the same or similar problem.

Today's one:
"Stephen King Fan Film"
http://api.virool.com/widgets/ac69db4/204846?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

The video does not start, "Share on Facebook" button appears several times instead.
Tried with Internet Explorer, Firefox and Google Chrome, I had the same problem regardless of the web browser.

Many thanks. We'll pass this on.

2016-01-02 at 14:04:57
PTCHun
32 posts

Standard member
Joined 2010-12-10

Today's one:
REUE WWII Short Film
http://api.virool.com/widgets/ac69db4/204987?click=campaign_url&d=1484111282&viewDuration=5


2016-01-03 at 21:42:37
PTCHun
32 posts

Standard member
Joined 2010-12-10

Today's one:
LaReine helps Nashville Moms
api.virool.com/widgets/ac69db4/205285?click=campaign_url&d=566195226&viewDuration=5

I noticed something common: there's only "thumbnail" text displayed instead of the thumbnail image above these video links that have this issue:

[IMG]http://i63.tinypic.com/2diexol.jpg[/IMG]

2016-01-05 at 12:12:27
PTCHun
32 posts

Standard member
Joined 2010-12-10

Today's one:

Justin Bieber - Love Yourself covered by Ellie Hopkins
http://api.virool.com/widgets/ac69db4/205586?click=campaign_url&d=1533304119&viewDuration=5

2016-01-07 at 21:59:25
PTCHun
32 posts

Standard member
Joined 2010-12-10

The Virool Video wall is not working at all today. :-(

Error message:

"504 Gateway Time-out
nginx/1.4.4"

Update (19:20 server time): this issue has been fixed.

2016-01-10 at 12:58:45
PTCHun
32 posts

Standard member
Joined 2010-12-10

New day, new problem:

3 videos appeared with the same title:

Virool U: Inside Reddit with CEO Steve Huffman
http://api.virool.com/widgets/ac69db4/190567?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780
http://api.virool.com/widgets/ac69db4/188409?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780
http://api.virool.com/widgets/ac69db4/190885?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

The video starts playing but after 10-11 seconds it stops with this message:

"Subscribe to this Youtube channel to get a reward!"

Needless to say, I get no credit for either of the 3 videos, even after subscribing to the channel.

2016-01-11 at 20:29:31
PTCHun
32 posts

Standard member
Joined 2010-12-10

Today's no-starter:

Title: ww
Link: http://api.virool.com/widgets/ac69db4/206249?click=campaign_url&d=1453588021&viewDuration=5

2016-01-12 at 09:03:43
PTCHun
32 posts

Standard member
Joined 2010-12-10

Here are another two ones:

Donae
http://api.virool.com/widgets/ac69db4/206271?click=campaign_url&d=1282309841&viewDuration=5

Donaé Lee ft. Evan Kapparelli, Savvy-Sex Music
http://api.virool.com/widgets/ac69db4/206270?click=campaign_url&d=324068302&viewDuration=5

Neither of the 2 videos start playing, "Share on Twitter" button appears multiple times in the empty black video box.

2016-01-12 at 13:37:32
admin
564 posts



PTCHun wrote: Here are another two ones:

Donae
http://api.virool.com/widgets/ac69db4/206271?click=campaign_url&d=1282309841&viewDuration=5

Donaé Lee ft. Evan Kapparelli, Savvy-Sex Music
http://api.virool.com/widgets/ac69db4/206270?click=campaign_url&d=324068302&viewDuration=5

Neither of the 2 videos start playing, "Share on Twitter" button appears multiple times in the empty black video box.

Thanks. We'll pass this on. Just ignore any videos that don't work ;)

2016-01-12 at 14:43:17
PTCHun
32 posts

Standard member
Joined 2010-12-10

Those guys at Virool do have some problems. Here are another 3 stop-after-a-few-seconds videos:

The Secret of All Viral Videos - Virool
http://api.virool.com/widgets/ac69db4/189759?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

"Click and Share on Facebook to get 2 Gems" (after 2 seconds), playback stops


Cannes Lions Teaser Part 2
http://api.virool.com/widgets/ac69db4/190567?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

The Secret of All Viral Videos - Virool
http://api.virool.com/widgets/ac69db4/188409?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

"Subscribe to this Youtube channel to get a reward!" after 11 seconds, playback stops


There has been many who tried to subscribe to their channel hoping it helps, that's why they have 46K subscribers (and counting), probably. I unsubscribed, of course. Mr. Huffman, please do a better job, no fake self-boosting videos, please.

2016-01-15 at 00:52:56
PTCHun
32 posts

Standard member
Joined 2010-12-10

New day, new problem. Sorry for posting these issues so frequently, but this Virool Video Wall has begun to drive me crazy.

Sometimes I do not get credited for playing certain videos. I got used to it, I have to replay them in these cases and I used to get credited on the 2nd or 3rd attempt. (Those guys at Virool and/or their clients owe me some quids by now for those many replays for free. Feel free to pass them my PayPal details if they wish to compensate me. I doubt they do.)

I've had some videos recently that did not credit me at all, even after several replay attempts.
I've tried replaying them all over again many times, tried switching browser tabs, switching web browsers (IE, Firefox, Chrome) to no avail.

Today's ones:

(sorry, forgot to note the title)
http://api.virool.com/widgets/ac69db4/207263?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780

Title: "Can You Be My Baby" by Browdy Lowen
http://api.virool.com/widgets/ac69db4/207290?width=530&height=340&or=http%3A%2F%2Fwww.you-cubez.com%2Fofferwall_virool.php&suid=125780
(I tried to replay this one 10 times or even more, no credit was given.)

Update: I think I may have got the credit for the Browdy Lowen video finally, I gave it another try from home and got some credit on the 2nd attempt, but I'm not 100% sure since there was some other video I managed to catch on the video wall.

2016-01-19 at 18:51:09
PTCHun
32 posts

Standard member
Joined 2010-12-10

The situation has got even worse today. While I had some videos credited this morning, I had 5 (!) videos without any credits this afternoon on the same computer, even after several replay attempts. I tried to log off / log back on, restarted the browser and cleared the browser cache, even try to switch to a different computer on a different network and so forth to no avail. I'm really disappointed. :-(

2016-01-20 at 17:45:42
admin
564 posts



PTCHun wrote: The situation has got even worse today. While I had some videos credited this morning, I had 5 (!) videos without any credits this afternoon on the same computer, even after several replay attempts. I tried to log off / log back on, restarted the browser and cleared the browser cache, even try to switch to a different computer on a different network and so forth to no avail. I'm really disappointed. :-(
We've e-mailed Virool and waiting to hear back. We can see successful conversions today again so it must just be certain videos.

2016-01-21 at 15:28:16
PTCHun
32 posts

Standard member
Joined 2010-12-10

Thanks for taking care of the problem. I also raised a complaint at Virool support.

Finally I managed to get credited for some other videos yesterday evening. I think I have to deal with the fact that I get no credit for certain videos and/or at certain periods. The most problematic period is between 15-16 and 19-20 hours (server time).

2016-01-21 at 21:16:06
admin
564 posts



PTCHun wrote: Thanks for taking care of the problem. I also raised a complaint at Virool support.

Finally I managed to get credited for some other videos yesterday evening. I think I have to deal with the fact that I get no credit for certain videos and/or at certain periods. The most problematic period is between 15-16 and 19-20 hours (server time).

Thanks for keeping us posted!

2016-01-24 at 13:52:06
PTCHun
32 posts

Standard member
Joined 2010-12-10

Although I promised to stop whining about this bloody Virool I have to report that this weekend the situation has got worse than ever. Although it seems I'm quite all right in the Virool video contest, I'm pretty sure I could have beaten everyone if I was credited for all videos I've tried to play several times to get credited ONCE without any luck. (I think that 'sabertwo' is the only one here who knows the trick how to get credited for all videos, but she/he won't share it with us, probably.) I've been credited for ~25% or less of videos I played this weekend, most of the times the same videos are offered for playing, without the credit, of course.

I've tried all those tricks that worked before most of the times, to no avail this time:
- logged out, cleared browser cache/history and temp files (which I do very often), logged back in,
- switched computers, locations, networks, I've even tried to log in from computers I have access to in some countries which are different from mine,
- tried it on my smartphone as well,
- restarted home router.

I've read about Virool in a couple of forums, this company seems to be quite infamous among their clients, advertisers, PTC site owners etc., there are tons of complaints against their services, many use the S word on them...

Still, if there's anything I can do on my side, please let me know.

2016-02-07 at 15:31:40
PTCHun
32 posts

Standard member
Joined 2010-12-10

Message to sabertwo: don't be afraid that I'm gonna beat you in the video contest. Still no credits at all today. :-(

2016-02-07 at 17:55:30
PTCHun
32 posts

Standard member
Joined 2010-12-10

Still no credits for today's videos. 10 videos, 60-80 replays overall, still nothing.

Dear You-Cubez Admin,

please share Virool's PayPal account with us so we can send them our donations. A company that cannot pay £0.0025 + your share per video is in a deep financial crisis without a doubt. They need our support probably, without the community's aid a huge quality video content would be lost or left unnoticed without Virool's service, we need everyone's kind help to avoid losing it.

Thanks in advance.

2016-02-07 at 20:55:11
PTCHun
32 posts

Standard member
Joined 2010-12-10

It is clear that I'm not gonna get paid for Virool videos at all today. In case anyone would still pay for 12 videos, ~100 replays overall here are the Virool IDs of the videos I played with getting payed for them:

209609, 210094, 210095, 210228, 210145, 210274, 208857, 209865, 210298, 210309, 210328, 210329

You can check your logs to find out that I really played those videos multiple times.

Virool: thanks for the opportunity to support your business for free. My time is absolutely not valuable so I'm happy to spend it on you.

2016-02-07 at 23:30:03
PTCHun
32 posts

Standard member
Joined 2010-12-10

One more thing, it seems that it's only me who was not paid, I see many others get their credits all day.

2016-02-07 at 23:50:22
PTCHun
32 posts

Standard member
Joined 2010-12-10

Almost forgot:

Dear sabertwo,

congratulations for winning this month's contest. I wish I could get paid half as many times as you do so we could have an exciting battle for the 1st place.

2016-02-08 at 00:04:37
admin
564 posts



PTCHun wrote: It is clear that I'm not gonna get paid for Virool videos at all today. In case anyone would still pay for 12 videos, ~100 replays overall here are the Virool IDs of the videos I played with getting payed for them:

209609, 210094, 210095, 210228, 210145, 210274, 208857, 209865, 210298, 210309, 210328, 210329

You can check your logs to find out that I really played those videos multiple times.

Virool: thanks for the opportunity to support your business for free. My time is absolutely not valuable so I'm happy to spend it on you.

Hi,

We have contacted Virool so will keep you posted.

2016-02-08 at 12:56:43
PTCHun
32 posts

Standard member
Joined 2010-12-10

Thanks for taking care of the problem again, and sorry for bothering you again with the same problem. Just a quick status update: there has been no videos offered for a very long time today until a few minutes ago, I got one, ID: 210424, played 4-5 times, still no credits. :-(

2016-02-08 at 14:28:08
admin
564 posts



PTCHun wrote: Thanks for taking care of the problem again, and sorry for bothering you again with the same problem. Just a quick status update: there has been no videos offered for a very long time today until a few minutes ago, I got one, ID: 210424, played 4-5 times, still no credits. :-(
We are seeing conversions today, so it must be affecting certain members in certain countries.

2016-02-08 at 14:40:31
PTCHun
32 posts

Standard member
Joined 2010-12-10

Status update: another day without without getting paid at all. 9 videos, several retries, no credit. Just for the record the IDs were the following:

Normal: 210424, 210431, 208857, 210401
Webcam: 210491, 210493, 210489, 210492, 210477

2016-02-08 at 23:47:48

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