Forum - Virool Videos not receiving credit

Forum  |  Site Bugs  |  Virool Videos not receiving credit

Imagination56
6 posts

Premium member
Joined 2011-06-16

It has now been over 36 hours since I last received a credit for viewing Virool Videos. I was in second place on the leader board before this problem arose and now I am third with the second place being 270 points ahead or in other words they have viewed and been credited for over 27 videos during the same period. It is not that videos are not available to view, they are, but after I have viewed them and it must be well over 50 videos over this period, I do not receive the credit and the video returns to the screen either immediately or within a few minutes of me completing the viewing.
Can you please investigate this issue and advise me how it can be rectified as obviously I am loosing potential earnings. I use Firefox if this may be of interest to you. I look forward to receiving your positive advise by return.

2016-02-17 at 11:50:32
mo19678
23 posts

Premium member
Joined 2008-10-15

Imagination56 wrote: It has now been over 36 hours since I last received a credit for viewing Virool Videos. I was in second place on the leader board before this problem arose and now I am third with the second place being 270 points ahead or in other words they have viewed and been credited for over 27 videos during the same period. It is not that videos are not available to view, they are, but after I have viewed them and it must be well over 50 videos over this period, I do not receive the credit and the video returns to the screen either immediately or within a few minutes of me completing the viewing.
Can you please investigate this issue and advise me how it can be rectified as obviously I am loosing potential earnings. I use Firefox if this may be of interest to you. I look forward to receiving your positive advise by return.

I`m having the same problems as you, i`ve veiwed probably over 50 video`s & not getting any credit since after Sunday, plus most are the same video (watch fully, don`t get credited). ????
Yet looking at the live activity on the right hand sideof home page, i can see other members have been paid for watching video`s & i`ve used both Firefox & Chrome browsers to check it wasn`t a problem with Chrome. Hope they fix it for us, as the same sort of thing happened last month & i ended up at the bottom of the leader board.

2016-02-17 at 13:03:59
mo19678
23 posts

Premium member
Joined 2008-10-15

Where`s the Admins when you need them.??? Thats 7 days of veiwing virool videos & 7 days of not getting paid for veiwing them, yet others are still able to view & get paid for them, which is really annoying.

2016-02-21 at 10:17:35
admin
564 posts



Imagination56 wrote: It has now been over 36 hours since I last received a credit for viewing Virool Videos. I was in second place on the leader board before this problem arose and now I am third with the second place being 270 points ahead or in other words they have viewed and been credited for over 27 videos during the same period. It is not that videos are not available to view, they are, but after I have viewed them and it must be well over 50 videos over this period, I do not receive the credit and the video returns to the screen either immediately or within a few minutes of me completing the viewing.
Can you please investigate this issue and advise me how it can be rectified as obviously I am loosing potential earnings. I use Firefox if this may be of interest to you. I look forward to receiving your positive advise by return.

Hi there,

We are speaking with Virool at the moment to find out what the problem is. We will keep you posted.

2016-02-21 at 13:52:17
admin
564 posts



mo19678 wrote: Where`s the Admins when you need them.??? Thats 7 days of veiwing virool videos & 7 days of not getting paid for veiwing them, yet others are still able to view & get paid for them, which is really annoying.
We are looking into this. We do apologise for the inconvenience caused.

2016-02-21 at 13:54:17
mo19678
23 posts

Premium member
Joined 2008-10-15

Thats now 14 days since i got credited for watching videos on virool offerwall. ? (6c472ba1-098f-4168-a6ee-a4f2be578634 £10.00 £0.0025 2016-02-14 17:48:14) was the last time i got paid for watching a video & since then i have viewed lots of videos, but i don`t get credited & yet i look at the live activity & see other members getting credited for veiwing videos.?? It really sucks as i was 10th on leaderboard & moving up & now i`m 19th.

2016-02-24 at 13:29:40
mo19678
23 posts

Premium member
Joined 2008-10-15

Still not getting credited for viewing Virool Offerwall, Thats since the 14th Feb i`ve not been getting credited for the tons & tons of videos i`ve watched & re-watched hoping that maybe whatever bug would be fixed & that i would start earning again, but here i am again to complain in the hope that somebody will fix whatever the problem is.

2016-03-01 at 13:13:50
admin
564 posts



mo19678 wrote: Still not getting credited for viewing Virool Offerwall, Thats since the 14th Feb i`ve not been getting credited for the tons & tons of videos i`ve watched & re-watched hoping that maybe whatever bug would be fixed & that i would start earning again, but here i am again to complain in the hope that somebody will fix whatever the problem is.
The problem we're having is that we're seeing conversions every day so it's hard to determine where the problem lies...

Have you not been credited for 1 video since 14th Feb? We have e-mailed Virool again recently to check if they're experiencing any technical issues.

2016-03-02 at 15:08:45
mo19678
23 posts

Premium member
Joined 2008-10-15

The last time i was credited was 2016-02-14 17:48:14 & nothing since then & i`ve veiwed videos again & again without getting credited.

2016-03-02 at 17:42:20
mo19678
23 posts

Premium member
Joined 2008-10-15

Is there any way i can report this problem to Virool.??? Because nothing seems to be happening & it`s really annoying watching videos & not getting credited while everybody else seem to have no problems getting credited, Thats 3 weeks of not getting credited for the videos i`ve watched every day.

2016-03-06 at 12:29:41

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